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From the eReceptionist Blog

Insight
Demystify your customer's needs

Not missing a call is just one part of your call management strategy. After you answer can be improved too with mystery shoppers...

Call answering IVR for UK Small Business tips
Making the perfect IVR

It's a case of Press 1 for Success or 2 for Failure – make sure your caller menu is a success with these easy tips.

An explanation of UK telephone numbering
Telephone numbering explained

Choosing a telephone number that suits your business can be crucial for your potential customers.

Starting a UK small business
Top tips for business startups

At eReceptionist we work with startups all the time, here's some tips that we've seen really work.

Adding business phone numbers virtually is easy
Virtual numbers, real revenues

No different to fixed landlines when you call, find out how virtual numbers make business growth easy and cost effective.

03 numbers explained
03 numbers explained

They're new(ish) and no-one has quite got to grip with them but that's about to change.